Useful information for your arrival and your holiday in Trentino
Arrive. Let yourself be amazed. Relax.
A warm welcome awaits you!
Nestled in the sunny Primiero Valley, at the foot of the Pale di San Martino - a UNESCO World Heritage Site - Hotel Mirabello exists in perfect harmony with pristine nature.
A new vision of your holiday: let go, leave the everyday behind, and immerse yourself in wellness and absolute serenity.
Here’s all the essential information to help you plan and enjoy your stay at Hotel Mirabello to the fullest.
- Check-In Hours
- Online Check-in
- Check-Out Hours
- Late Check Out
- Dining, Food & Restaurant Service – Information and Hours
- Wellness Center and SPA - Info and Opening Times
- In Your Room
- Parking and Covered Garage
- Electric Car Charging Stations
- Excursions, Trekking Tasting & Activities
- Family Services and Facilities
- Experience
- Mini Club
- Trentino Guest Card
- Gifts and Surprises to Delight
- Events and Exhibitions in These Days
- Wi-Fi Access
- Where we are?
- How to Reach Us
- Do you have any other questions?
Check-In Hours
On your arrival day, your room will be ready from 2:00 PM. If you arrive earlier and the room is already available, we'll be happy to accommodate you right away. Otherwise, you can leave your luggage with us and take a stroll through the charming center of Fiera di Primiero - located just across from the hotel - or begin enjoying our spa facilities. We provide lockers and a changing room for your convenience.
If you arrive early, you can also indulge in a hearty breakfast to immediately dive into the flavors of our region. This option is available for an additional cost of €12 per person.
Additionally, every morning at 9:30 AM, we offer guided excursions to explore the local area. These easy walks are suitable for everyone, and you're welcome to join us even on the day of your arrival!
Online Check-in
To make your arrival smoother and hassle-free, you can register your documents online.
You should receive an email with a link to complete the process. If you
haven't received it or prefer to take care of it yourself, you can complete
your online check-in directly through the link below.
Save time and start relaxing right away! 😉
Check-Out Hours
On your departure day, we kindly ask you to vacate your room by 10:30 / 11:00 AM.
You can settle your bill using your preferred payment method: cash, debit card, credit card, check, or instant bank transfer.
If you'd like to join our activities on the day of your departure or avoid possible queues, we recommend settling your bill the evening before. It's usually much quieter, and we'll be available to assist you until midnight.
If you wish, upon request and subject to availability, you can make the most of your departure day by keeping your room until the evening.
This option is available for an additional charge of €25 per adult and €10 per child (ages 3-13), which includes room use, access to the spa, and an afternoon snack.
If you're interested, please ask at reception, and we'll check availability for you.
Late Check Out
If you wish, upon request and subject to availability, you can make the most of your departure day by keeping your room until the evening.
This option is available for an additional charge of €25 per adult and €10 per child (ages 3-13), which includes room use, access to the spa, and an afternoon snack.
If you're interested, please ask at reception, and we'll check availability for you.
Dining, Food & Restaurant Service – Information and Hours
Over the years, we've strived to meet the needs of our guests, ensuring that your vacation is as relaxing as possible.
We pay close attention to your needs: everything we can, we prepare in-house using healthy, genuine products, preferably from our region.
If you have any intolerances, allergies, or specific dietary requirements, please let the Maître d' know, and they'll assist you in making the best choice. If you wish, we also have a special menu for our younger guests.
Breakfast : Served from 7:30 AM to 10:30 AM, so even those who wish to sleep in a little longer have the chance to enjoy it.
If needed, you can request an early breakfast tailored to your needs. We are always flexible and happy to accommodate this-just ask at reception. This can be especially useful if you're participating in a sports event, here for business, or planning an exciting early-morning hike to experience the sunrise among the Pale di San Martino.
Picnic Box : During the day, the bright blue sky and sunshine invite you to enjoy an outdoor adventure. Whether you choose to walk, bike, or drive, we'll guide you to the most enchanting spots. When hunger strikes, we'll treat you to homemade sandwiches and dishes, crafted with love to enhance the stunning landscape around you. Your perfect picnic kit will be prepared with care by us. All you need to do is order it the evening before and choose your paradise corner to enjoy it. Let every bite become an unforgettable moment amidst nature.
The Picnic Box comes with a small supplement of €12 and includes a delicious filled sandwich, a cold dish, water, and a fruit.
Afternoon Snack & Tea Time: A small treat served buffet-style every day from 3:30 PM to 5:30 PM. You'll find homemade cakes, pastries, and cookies; relaxing and detox herbal teas, hot chocolate, pancakes with Nutella or homemade jams, and in winter, a delicious chocolate fountain. There will also be fresh fruit and a corner with homemade bread and traditional Trentino cold cuts… just to pamper you a little. If you're at the wellness center, feel free to enjoy your afternoon snack in your bathrobe. Every dessert we offer is made in-house with care.
Dinner : Served from 7:30 PM to 9:00 PM (you can take as
much time as you need to savor the dishes created by Chef Tiziano). If you're
arriving late on your arrival day, let us know: if you wish, we can have
something hot ready for you upon your arrival.
Your meal includes a buffet of appetizers and vegetables, a choice of first
and second courses (five options to choose from), and a dessert menu.
Beverages are not included.
At the link below, you'll find the daily menu, our wine and craft beer list, the children's menu, and the dessert menu.
Wellness Center and SPA - Info and Opening Times
Access to the wellness center is unlimited and does not require a reservation.
The pool, hot tub, and relaxation area are available from 10:00 AM to 8:00
PM, while the sauna, Turkish bath, and herbal tea corner are accessible from
2:00 PM to 8:00 PM.
All young guests (up to 14 years old) can enjoy the wellness center from
10:00 AM to 5:00 PM.
You can access the wellness center directly from your room in your swimsuit and bathrobe, which are provided in your room (we offer sizes for adults). Towels are available at the spa for use in the sauna, Turkish bath, and relaxation area. For hygiene reasons, we kindly ask you to wear a swimming cap in the pool and hot tub. If you don't have one, it's available for purchase at reception (€2.50). As for slippers, you can use your own or purchase a pair at the hotel (also available at reception for €2.50).
In recent years, we've significantly enhanced our wellness offerings with anti-stress, detox, rejuvenating, energizing, and purifying rituals.
Our spa staff, made up of three true professionals, is available every day to create personalized wellness programs tailored to your needs.
You can already take a look at the various offerings via the link below. If you find something that suits you, feel free to book it in advance - it would be a shame to arrive and discover that it's fully booked.
In Your Room
At Mirabello, we do our best to ensure you have an unforgettable stay, filled with thoughtful touches and special moments. Don't hesitate to ask for anything that could make your experience even more enjoyable. We're here for you!
Below you'll find some helpful information to make the most of your stay in your room, along with its amenities. If you have any questions or needs, our staff is always available to assist you.
Towels : To offer you maximum comfort, your towels can be replaced daily. Simply leave them in the bidet, and we'll change them for you. If you prefer to reuse them, you'll help us reduce environmental impact and protect our beautiful region. Thank you for contributing to a great cause with a small gesture!
Bathrobes : Your bathrobes are designed to accompany you throughout your stay. If you need a replacement, we'll be happy to provide one - just ask at reception. We offer bathrobes for adults and teenagers, and pool towels for children. In your room, you'll find numbered wooden clips to help you identify your bathrobe at the spa and avoid any mix-ups with other guests.
TV and Entertainment : You have access to SKY HOTEL, channels 401 to 412, for moments of relaxation after a busy day. If you have specific viewing preferences, some of these SKY channels can be swapped with others. Just ask at reception.
Trekking Backpack : For your outdoor adventures, we offer a Salewa trekking backpack. It's perfect for the excursions we organize or for exploring the valley on your own. We kindly ask you to take good care of it and leave it in your room at the end of your stay, making sure there are no personal items inside. If you fall in love with it, you can purchase it directly at reception as a souvenir of your adventures!
Safe : You'll find easy-to-follow instructions inside for its use.
Minibar : Every room is equipped with a minibar. When you arrive, the minibar is ready for use but intentionally left empty. You can fill it with whatever you like. If you prefer that we fill it for you, just contact reception by dialing 9 and let us know what you'd like us to stock.
Little details that make a difference :
If you'd like to book a wellness treatment at our spa or need recommendations, we're always ready to help!
Want to surprise someone special during their stay? We can organize personalized experiences for you, such as a romantic dinner in a mountain hut, a night in the pool, and much more...
Parking and Covered Garage
Our hotel is located right in the center of the town of Fiera di Primiero, at the start of the pedestrian area and two cycling paths that connect the entire valley from north to south. However, this won't be an issue when it comes to reaching us or parking your car.
When you arrive in town, continue on the main road towards San Martino, and you'll find us right in front (at the end of a tree-lined avenue with a pedestrian walkway).
Turn left onto the small road beside the hotel, and you'll reach the main entrance.
Here, on the left, you'll find our first parking area, which you can use for loading and unloading your luggage.
We'll be happy to welcome you after your journey, and from that moment on, we'll guide you through everything.
Starting from summer 2023, we offer a spacious and convenient new parking lot, as well as a brand-new covered garage with 25 spots, ensuring your vehicle is protected from increasingly frequent storms and winter freezes.
Unfortunately, the capacity doesn't guarantee a spot for every room, so if you'd like to reserve a covered parking space for your car, we recommend booking it before your arrival (with a small supplement of €10 per day). Please let us know as soon as possible, so we don't have to inform you that the garage is full upon your arrival. In the mountains, especially in winter with ice or summer storms, it's always better to have that extra peace of mind!
Electric Car Charging Stations
At Hotel Mirabello in Primiero, Trentino, you will find three electric car charging stations. Those who choose the Trentino Alto Adige Dolomites for their holidays seek a close connection with nature. To support the environment, the hotel offers charging stations for Tesla and other electric vehicles.
The hotel features two Tesla charging stations compatible with all models and one universal station for all other electric vehicles. The maximum charging speed is 22 kW. For Tesla models, you'll gain a maximum additional range per hour of 77 km for the Model S, 69 km for the Model X, and 65 km for the Model 3 and Model Y.
For this service, we kindly ask for a small contribution of €0.60/kWh.
Excursions, Trekking, Tasting and Activities
Every day, accompanied by one of our guides, you'll explore the area through relaxing walks, scenic hikes, or snowshoeing (weather permitting). We depart from the hotel at 9:30 AM and return around 1:00 PM. All our excursions and hikes are easy and suitable for everyone.
In the afternoons, you'll have the opportunity to discover the flavors and aromas of Trentino through small tastings of typical products we organize, or learn about mountain traditions and knowledge through guided visits.
You can find the weekly schedule at the link below. Please note that it may change depending on the weather conditions.
All the excursions we offer are included in your stay (except for lift tickets and rental of specific equipment).
We also organize many unique experiences, suitable for both couples and families, allowing you to connect with nature and explore various aspects of our territory. Some of these experiences require advance booking, and during certain periods, as they are highly popular, it is strongly recommended to reserve as early as possible, as there are maximum capacity limits. Please read the terms carefully.
At the link below, you can find some of the experiences we offer that will make your holiday truly unique.
What You Need to Participate in the Excursions?
All the excursions, walks, and hikes we offer are easy and suitable for everyone. We take you to explore the most beautiful spots of our territory.
No special equipment is required, but it is always recommended to wear comfortable trekking shoes and carry a backpack containing: a K-Way jacket, a sweater in case the temperature drops, water, a snack, sunscreen (on sunny days), and a hat/gloves.
If any special equipment is necessary, we will inform you in advance and provide it for rent.
Family Services and Facilities
To make your family holiday more comfortable, we offer several amenities that you can use free of charge:
- Mountain Bikes for younger guests
- Mountain Bike with Thule child carrier (with two seats)
- Baby backpacks up to 25 kg
- Stroller
- Trekking Stroller
- Highchair for the table
- Crib / camping bed / side rails
- Bottle warmer / kettle
- Kids' Menu
- Mini Club (see mini club)
- Vegetable broth, vegetable purée, small pasta always available... or the possibility to heat baby food 24/7
- Dolomiti Family Adventure Experience Program (see experiences)
- Babysitting on request (extra charge)
- Use of the spa pool from 9:00 AM to 5:00 PM
Experience
We also organize many unique experiences, suitable for both couples and families, allowing you to immerse yourself in nature and explore different aspects of our territory. Some of these experiences require advance booking, and during certain periods, they are highly sought after, so it is strongly recommended to book as early as possible: they have a maximum number of participants that cannot be exceeded. Please read the terms carefully.
Here you can find some of the experiences we offer that will make your holiday truly unique.
Mini Club
Holiday fun is also part of the experience.
Our mini club is available for all our little guests in the morning from 9:30 AM to 12:30 PM (except for two days a week) and every day from 4:00 PM to 7:00 PM, as well as from 8:30 PM to 10:00 PM. The activities vary and are tailored to the children present. The mini club is open to children aged 3 to 12. Younger children can participate if accompanied by a parent.
Additionally, on request and with prior reservation, we offer a babysitting service.
Trentino Guest Card
The Trentino Guest Card is a card that offers a wealth of opportunities, enriching your vacation in Trentino with unique experiences. You'll be able to discover, visit, and enjoy new emotions throughout your entire stay!
More than one hundred museums, castles, nature parks, and attractions await you, and you can freely use all local public transport, including trains (for trips starting and ending in Trentino).
Gifts and Surprises to Delight
Would you like to surprise your loved one or your kids? This is the perfect
moment to do so.
You can make a small gesture for the people you love the most: a gift voucher
for a massage or a wellness experience at the spa, a romantic evening
reservation in the pool, a bouquet of flowers to welcome them to the room, a
birthday or anniversary cake, a bottle of sparkling wine to celebrate the
occasion, or a balloon arrangement to convey something special-a thoughtful
touch to make your stay with us truly unforgettable.
You could also surprise everyone by secretly upgrading to a better room than
the one originally booked or by selecting a special package available during
this time. We always have romantic packages, family-oriented options,
wellness-focused packages, or experiences for those who want to connect with
nature in a unique way.
Contact us, and we'll recommend the best option for you.
Make your vacation one of a kind and surprise the people you love the most. The reception team is always at your disposal; if you need advice or suggestions on the most popular gifts among our guests, feel free to reach out-we'll be happy to help you.
Events and Exhibitions in These Days
Here in Primiero, in addition to all the offerings of our hotel (which you can see at this link), there are many events and exhibitions that provide our guests with moments of excitement, discovery, curiosity, and flavor.
Many of these events have become unique attractions over the years, drawing many curious visitors who have then become true fans of the event.
Check the following link to discover what awaits you in addition to all the offerings of our Hotel:
Wi-Fi
Throughout the hotel, we offer a Wi-Fi service with fiber-optic connection.
To access it, simply go to the settings on your device and select the "Wi-Fi Mirabello" network. No credentials or passwords are required to connect.
The only area where, by choice, the Wi-Fi network is not available is the Spa and relaxation zone of the wellness center. Here, we recommend disconnecting to fully regenerate ;-)
Where we are?
We are immersed in the charm of Eastern Trentino, at the foot of the Pale di San Martino, in the heart of the Primiero Valley: a paradise of lakes, mountains, and forests where stress dissolves in the embrace of nature. Here, in the majestic Dolomites, UNESCO World Heritage since 2009, you will experience the thrill of being welcomed by the strength and beauty of these mountains, guardians of a unique charm in the world.
Primiero San Martino di Castrozza awaits you, a green valley full of treasures of sustainable tourism, enchanted places where you can regenerate and reconnect with nature. From hidden, isolated corners to easily accessible points of interest, the valley stands out for its commitment to being an oil-free zone, with the Green Way Primiero quality label, symbolizing a way of life that respects the environment and sustainability, recognized both nationally and internationally.
In this corner of paradise, you will discover an exciting mountain, wild yet welcoming, ready to cradle you in its embrace and gift you unforgettable emotions.
How to Reach Us
The road to reach Fiera di Primiero and the other villages of the valley is truly picturesque, a natural canyon surrounded by towering mountains. If you need directions during your journey, feel free to contact us at any time.
Additionally, at the following link (click here), you will find the exact location of our hotel, which you can input into your GPS. I recommend using your smartphone's GPS: it is always updated and will show you the correct roads.
In winter, if it snows, don't worry. The Trentino road service is very efficient and promptly clears the roads when there is snow. As in many Italian regions, there is an obligation (from November 15 to April 15) to have winter tires or snow chains in the car.
By Air: The nearest airport is Treviso Sant'Angelo. Venice Marco Polo Airport is also convenient.
By Train: The closest train station is in Feltre.